We're here to help

Looking for answers? You've come to the right place.

Register your product

Use your proof of purchase to register with us and receive up-to-date product information.
Register
Warranty claim

Grab your proof of purchase and begin your warranty claim for a refund or replacement.
Start your claim
Email us

Have a question? Send us a note, we are available 7 days a week.
Send an email
Call us

Our knowledgeable agents are standing by 7 days a week to answer all your questions.
1(800)613-1225

Frequently Asked Questions

Help Center

100% awesome assistance, this way.

Still need help?

We’re happy to assist you directly. Contact support

Need Help? Contact us 7 days a week

Our hours of operation are Monday - Friday 5 am PST to 10pm PST; Saturday and Sunday 6am PST to 6pm PST

Balanced Comfort Luxe Hybrid Mattress
$799.00
Zinus Balanced Comfort Luxe Hybrid Mattress fully set up on an upholstered platform bed with paneled headboard in a bright bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended home setting.

Balanced Comfort Luxe Hybrid Mattress -
Balanced Comfort Luxe Hybrid Mattress
Balanced Comfort Luxe Hybrid Mattress

Balanced Comfort Luxe Hybrid Mat...

Medium feel - Edge Support - Cooling

From $799.00
Balanced Comfort Signature Memory Foam Mattress
$549.00
Zinus Balanced Comfort Signature Memory Foam Mattress fully set up on a natural wood platform bed with upholstered headboard in a light bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended setting.

Balanced Comfort Signature Memory Foam Mattress -
Balanced Comfort Signature Memory Foam Mattress
Balanced Comfort Signature Memory Foam Mattress

Balanced Comfort Signature Memor...

Medium feel - Airflow - Cooling

From $549.00
Balanced Comfort Luxe Memory Foam Mattress
$749.00
Zinus Balanced Comfort Luxe Memory Foam Mattress fully set up on an upholstered platform bed with wingback headboard in a bright bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended home setting.

Balanced Comfort Luxe Memory Foam Mattress -
Balanced Comfort Luxe Memory Foam Mattress
Balanced Comfort Luxe Memory Foam Mattress

Balanced Comfort Luxe Memory Foa...

Medium feel - 4x Cooling - 7 Zone Pressure Relief

From $749.00
Balanced Comfort Signature Hybrid Mattress
$649.00
Zinus Balanced Comfort Signature Hybrid Mattress fully set up on a natural wood platform bed with upholstered headboard in a light bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended setting.

Balanced Comfort Signature Hybrid Mattress -
Balanced Comfort Signature Hybrid Mattress
Balanced Comfort Signature Hybrid Mattress

Balanced Comfort Signature Hybri...

Medium feel - Edge support

From $649.00
Balanced Comfort Core Hybrid Mattress
$549.00
Zinus Balanced Comfort Core Hybrid Mattress fully set up on a natural wood platform bed frame in a light, airy bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended home bedroom setting.

Balanced Comfort Core Hybrid Mattress -
Balanced Comfort Core Hybrid Mattress
Balanced Comfort Core Hybrid Mattress

Balanced Comfort Core Hybrid Mat...

Medium feel - Edge support

From $549.00
Balanced Comfort Core Memory Foam Mattress
$499.00
Zinus Balanced Comfort Core Memory Foam Mattress fully set up on a natural wood platform bed frame in a light, airy bedroom with white and green pillows, nightstands, and lamps on either side, showing the mattress in its intended home bedroom setting.

Balanced Comfort Core Memory Foam Mattress -
Balanced Comfort Core Memory Foam Mattress
Balanced Comfort Core Memory Foam Mattress

Balanced Comfort Core Memory Foa...

Medium feel - Pressure relief - Green Tea

From $499.00